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SKIP TOKENS

Find out how skip tokens work, how to earn them and how to use them before billing closes.

What are skip tokens?

Skip tokens give members the flexibility to skip a monthly design if it’s not quite their thing. Every Undie Club member starts with 2 skip tokens, with an additional skip token earned every 6 months of active membership. If you decide to skip a mont

Why did Knobby remove subscription pauses?

Pausing created major complexity around inventory planning, limited designs and fairness between members. Skip tokens now give members flexibility while still helping us keep designs exclusive and limited. Also See: Can I still cancel anytime?.

What happens when I use a skip token?

If you use a skip token before the 6th:. Skip tokens are designed to give members flexibility when a design isn’t their vibe or when life/budgets get a little tighter. That credit can be used on:. Also See: Where does my store credit appear? Does sto

Do skip tokens expire?

Nope. Your skip tokens stay safely on your account until you decide to use them. There’s no expiry date and no pressure to use them within a certain timeframe. However, any unused skip tokens will be forfeited if you cancel your Undie Club membership

Can I skip one subscription but keep my others active?

Yes. Skip tokens apply per subscription, not per account. If you have multiple subscriptions under the same account — including family subscriptions — you can choose to skip individual items separately. For example, you can:. All active subscriptions

What happens if I forget to use my skip token before the 6th?

Skip tokens must be used before the 6th of each month, prior to billing being processed on the 7th. Once billing has been processed:. We recommend checking your monthly sneak peek as early as possible if you think you may want to skip that month’s de