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Knobby

<p>Easy! Every Subscription has an associated Billing Portal where you can update your delivery address, payment information and contact details. If you don&apos;t have a link for your account, just email our Customer Happiness Team and they&apos;ll send it through to you!</p><p>If you forget to let us know the new address before you move, and a pair of Knobbys is sent to the old address, get in touch with our customer happiness team at&#xA0;<a href="mailto:support@knobby.com.au" title="mailto:support@knobby.com.au" style=" text-decoration: none;">support@knobby.com.au</a>.</p>

Easy! Every Subscription has an associated Billing Portal where you can update your delivery address, payment information and contact details. If you don't have a link for your account, just email our Customer Happiness Team and they'll send it throu

What if I move house and have a Subscription?

Shipping Questions

I'm the nervous type. Can I try a pair first?

Can I choose the design?

What’s the material?

Where are they packaged and dispatched?

Do you sell them in stores?

I don't live in Australia, can I still join the club?

How does Knobby Undie Club work?

Is there a fee to join Knobby?

Can I get them sent every second or third month?

What’s your Returns Policy?

General Questions

How do I update my Subscription?

How do I make changes to a Gift Subscription?

Can I add Kids Knobbys to my Subscription deliveries?

How can I cancel my subscription?

How can I reactivate my Subscription?

How can I raise a billing query for my Subscription?

What if I order the wrong Knobbys, or if I get sent the wrong Knobbys?

Can you replace faulty or damaged Knobbys?

How do I update my payment details?

Member Questions

Can I track my Knobbys? What if they get lost in the mail?

How much does shipping cost?

Can I add tracking to my Subscription deliveries?

How long will my Knobbys take to arrive?

When will you ship my Knobby Subscription order?

Where does Knobby ship to?

What about International Fees & Taxes?

What if I move house and have a Subscription?Updated a month ago