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Knobby

These awards are part of Knobby&#x2019;s junior sport initiative, recognising players who show bravery, boldness, and fearless energy in their sport. Both awards are of the same value:&#xA0; <ul><li dir="ltr" style="text-decoration:none;">The&#xA0;Risk Taker Award&#xA0;is for land-based sports like football, netball, cricket, and rugby.</li><li dir="ltr" style="text-decoration:none;">The&#xA0;Game Changer Award&#xA0;is for water-based sports like surf lifesaving, swimming, and water polo. </li></ul>Each award celebrates moments where young athletes step up, take risks, and inspire their teams through courageous play.

These awards are part of Knobby’s junior sport initiative, recognising players who show bravery, boldness, and fearless energy in their sport. Both awards are of the same value:. The Risk Taker Award is for land-based sports like football, netball, c

What are the Risk Taker and Game Changer Awards?

Promotions & T&C's

Risk Taker & Game Changer Awards

Where’s my order?

How long does delivery take?

Can I change my address after ordering?

My order says “delivered” but I didn’t receive it

When will you ship my Knobby Subscription order?

Lost or delayed parcels (what to do)

What are the shipping costs?

Where are orders packaged and dispatched?

Do you ship internationally? (Can I join from outside Australia?)

Can I add tracking to my subscription?

Can I Click & Collect my order?

Orders, Shipping & Delivery

Start a return or exchange

What’s your Returns Policy?

Love Them Guarantee (first pair)

Refund timeframes

Faulty or damaged item

What is the returns policy for Mystery Packs and Greatest Hits Packs?

Returns, Exchanges & Refunds

How does Knobby Undie Club work?

How do I access my account or member portal?

Manage my subscription (skip, swap, pause, cancel)

Update payment method

Change my delivery address (subscription)

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Can I add Kids Knobbys to my Subscription deliveries?

I received the same design twice

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Billing & renewal timing

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How do I make changes to a Gift Subscription?

Is there a fee to join Knobby?

Undie Club (Subscriptions)

How do I find my perfect size?

Can I choose the design?

I'm the nervous type. Can I try a pair first?

BottleBlend™ vs Naturals - what’s the difference?

What’s the difference between The Club and The Shop?

How should I care for my Knobby undies?

Can I work out or swim in my Knobbys?

Mystery Packs vs Greatest Hits Packs - what’s the difference?

Products, Sizing & Care

How do I earn points?

How do I redeem points?

Can I use points on subscriptions?

Can I combine multiple rewards?

Loyalty tiers explained

My code / credit isn’t working

Rewards & Points (Loyalty Program)

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Seeing prices in the wrong currency?

Account and Payment

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Do gift cards expire?

What’s the difference between a gift card and a gift subscription?

Can I personalise a gift or add a message?

Corporate gifting

Gifts & Corporate Gifting

Do you sell Knobby in stores?

Who is Knobby?

What is Knobby Nation?

How can I contact the team?

Community & Brand

What makes Knobby sustainable?

What is BottleBlend™ made from?

What are the Naturals made from?

What kind of packaging do you use?

Our community partnerships & social impact

RFDS

Sustainability & Impact

What can I do in the Knobby App?

Do I still earn rewards and points through the app?

The app isn’t working - what should I do?

Will I still receive emails if I use the app?

Where can I download the Knobby App?

Knobby App & Technology

What promotions or sales do you run?

What competitions or giveaways are currently running?

How will I know if I’ve won a competition?

Can I return or exchange a sale item?

What do I get with the award?

How do I redeem my award?

Does my certificate need to be numbered?

What if I lost my certificate?

What if my size isn’t available?

Can my family buy matching undies?

Can I share my award moment?

Can I use the award online?

Is there an expiry date?

How does my club get involved?

I have another question not listed here.

What are the Risk Taker and Game Changer Awards?Updated a month ago