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How do I update my email or default address?Updated 2 months ago

You can’t change your default email address within your Knobby account; it’s tied to your original order or subscription setup.

To use a new email, you’ll need to:

  • Place your next Shop order or Undie Club subscription using your preferred email address.

  • Future communication, tracking, and renewal notifications will then link to that new email.

Tip: If you simply need to update contact details for communication purposes, reach out to our Customer Happiness Team, and we’ll make a note in your account.

See also: Change my delivery address (subscription)  Billing & renewal timing

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