How do I update my Subscription?
Easy! 🤙. You can update your subscription via your portal.
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Member Questions
How do I make changes to a Gift Subscription?
Contact our customer happiness team at [email protected] and they will sort it for you.
Can I add Kids Knobbys to my Subscription deliveries?
Absolutely - Knobby is fun for the whole family! Head to your account to add them for your next order. You’ll need to have an existing Subscription with at least 1 pair of Adult Knobbys to add Kids Knobbys.
How can I cancel my subscription?
Easy peasy, just head over to https://knobby.com.au/account/login.
How can I reactivate my Subscription?
Even easier! Head over to https://knobby.com.au/account/login.
How can I raise a billing query for my Subscription?
Contact our amazing customer happiness team at [email protected] and they will sort you out. Please include as much information as possible.
What if I order the wrong Knobbys, or if I get sent the wrong Knobbys?
Mistakes happen! Contact our customer happiness team at [email protected] and they will get back to you.
Can you replace faulty or damaged Knobbys?
Knobby takes pride in the quality of our products and our packages. If you’ve received something not quite right, let us know right away at [email protected].
How do I update my payment details?
You can update your payment details via your Members Portal 💳